Help Center - This section describes your Workspace. Parking Lot Check Ins Customers listed in this section have either self checked in or you have added them through the Add CheckIn button.
When you click 'Confirm Arrival' you will be instantly sending your customer a text msg and email (if they entered both of these when they checked in) acknowledging that you know they are waiting in parking lot.
Their status changes to 'Arrival Confirmed' and they move to 'Confirmed Check In' section.
When you click 'Notify Ready' to instantly send your customer a text msg and email letting them know you are ready for them to come in to office.
Their status changes to 'Notified Ready' and they move to 'Confirmed Check In' section.
Confirmed Check Ins These customers have been confirmed as waiting.
When you click 'In Office' the customer status changes to 'In Office' and they move to 'In Office' section letting you keep track of who is within the 4 walls of your business.
When you click 'Notify Ready' the system instantly sends an text msg and email (as long as both were entered during the check in process) that you are ready for them to come in to office. Their status changes to 'Notified Ready'.
In Office Now These customers have been confirmed as In Office, letting you know they have made it in from the Parking Lot.
When you click 'Visit Complete' the customer status will change to 'Visit Complete' and move customer to 'Today's Completed Visit' section.
Today's Completed Visits These customers have been confirmed as 'Completed Visit' for today.
At 12:01am, these customers will move to the 'Check In History' tab.
Frequently Asked Questions How can I confirm my company is listed at ParkingLotCheckIn.com? To confirm your company is listed visit the Check In Here page and search for your company. If your company does not show up in search results and you have already signed up and paid for a monthly subscription, please contact us using the LiveChat button in the lower right corner of this page. If you have not signed up for a subcription to ParkingLotCheckIn.com please visit the Pricing page to sign up for a subscription. We offer free 7 day trials.
My customers aren't receiving email or SMS text notifications. What could be the issue? Typically when this happens it is due to an incorrectly entered email address or phone number. Please double check that the mobile phone number and email address that the customer entered is correct.
How long does it typically take for a notification to reach a customer? Based on our testing across the country, both SMS text messages and email notifications are received within 1 minute from the time you click 'Confirm Arrival' or 'Notify Ready'.
What happens if a customer does't have a mobile phone to check in from the car? You can still use our site to check in customers using the 'Add Check In' button in the upper left hand corner of your workspace.
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